Privacy Policy

Last Updated: 6/13/24

1. INTRODUCTION

This Privacy Policy (“Policy”) describes how remotPro, Inc. and its affiliates (“remotPro,” “we,” “our,” or “us”) collect, use, disclose, and protect the personal information of users (“you” or “your”) of our website, remotpro.com (the “Site”), and the services we offer (collectively, “Services”). We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

2. SCOPE

This Policy applies to all personal information collected through our Site and Services, regardless of how it is gathered or maintained.

3. INFORMATION WE COLLECT

3.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

     

      1. Identity Data: first name, last name, username or similar identifier.

      1. Contact Data: email address, telephone number, mailing address.

      1. Professional Data: job title, company name, professional experience, educational background, resume/CV.

      1. Account Data: username and password.

      1. Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences.

    3.2 Non-Personal Information

    As you interact with our Site, we may automatically collect certain non-personal information about your equipment, browsing actions, and patterns, including:

       

        1. Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access the Site.

        1. Usage Data: information about how you use our Site and Services.

      3.3 Cookies and Similar Technologies

      We use cookies, web beacons, and other tracking technologies to collect and store information about your interactions with our Site.

      4. HOW WE USE YOUR INFORMATION

      4.1 We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

         

          1. Where we need to perform the contract we are about to enter into or have entered into with you.

          1. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

          1. Where we need to comply with a legal or regulatory obligation.

          1. Where you have provided your consent.

        4.2 Purposes for which we will use your personal information include:

           

            1. Providing, operating, and maintaining our Site and Services.

            1. Improving, personalizing, and expanding our Site and Services.

            1. Understanding and analyzing how you use our Site.

            1. Developing new products, services, features, and functionality.

            1. Communicating with you about our Services, including for customer service, updates, and marketing purposes. Sending you emails and newsletters.

            1. Finding and preventing fraud.

            1. Facilitating talent acquisition and recruitment processes.

          5. DISCLOSURE OF YOUR INFORMATION

          5.1 We may disclose your personal information to the following categories of recipients:

             

              1. Our subsidiaries and affiliates.

              1. Our business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

              1. Analytics and search engine providers that assist us in the improvement and optimization of our Site.

              1. Professional advisers including lawyers, bankers, auditors, and insurers.

              1. Regulators and other authorities who require reporting of processing activities in certain circumstances.

            5.2 We may also disclose your personal information:

               

                1. In connection with a business transition such as a merger, acquisition, or sale of assets.

                1. To enforce or apply our Terms of Service and other agreements.

                1. To protect the rights, property, or safety of RemotPro, our customers, or others.

              6. INTERNATIONAL TRANSFERS

              6.1 Cross-Border Data Transfers and Storage

              We may transfer, store, and process your information in countries other than your own. Our servers are located in [insert countries/regions]. If you are accessing our Site from outside [insert countries/regions], please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in [insert countries/regions] and other countries.

              6.2 Data Protection Standards for EEA, UK, and Swiss Residents

              If you are a resident in the European Economic Area (EEA), United Kingdom, or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

              7. DATA RETENTION

              7.1 Data Retention Principle

              We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

              7.2 Factors Determining Retention Period

              To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

              8. DATA SECURITY

              Security Measures and Limitations

              We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

              9. YOUR LEGAL RIGHTS

              9.1 Your Data Protection Rights

              Under certain circumstances, you have rights under data protection laws in relation to your personal information, including the right to:

                 

                  1. Request access to your personal information.

                  1. Request correction of your personal information.

                  1. Request erasure of your personal information.

                  1. Object to processing of your personal information.

                  1. Request restriction of processing your personal information.

                  1. Request transfer of your personal information.

                  1. Withdraw consent.

                9.2 Exercising Your Rights

                If you wish to exercise any of these rights, please contact us using the details provided in Section 13.

                10. CHILDREN’S PRIVACY

                Our Site and Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

                11. THIRD-PARTY LINKS

                Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

                12. CHANGES TO THIS PRIVACY POLICY

                We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically for any changes.

                13. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS

                13.1 European Economic Area (EEA), United Kingdom (UK), and Switzerland

                   

                    1. Legal Basis for Processing: Our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

                    1. Data Protection Authority: You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.

                  13.2 California Residents The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. These include:

                     

                      1. Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

                      1. Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

                      1. Right to Opt-Out of Sale: RemotPro does not sell personal information.

                      1. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To exercise your rights under CCPA, please submit a verifiable consumer request.

                    By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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