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Email: support@remotpro.com
Frequently Asked Questions
General Information
How does RemotPro ensure the quality and security of the hired resources?
Our resources work from our office, in a secure environment. They use designated computer systems that cannot be taken home, ensuring both physical and data security. We also conduct monthly evaluations to monitor and improve employee performance.For more information visit our Security Measures
What services does RemotPro provide?
RemotPro provides dedicated human resources to different entities, specifically targeting the construction industry. We offer comprehensive human resource services including talent hunting, screening, interviewing, evaluation and human resource Management.
What are my obligations if I engage with remotPro?
The initial contract duration is one year, and it is automatically renewable unless canceled. There is a termination clause that allows either party to give a notice period of two months.
Cost and Charges
How are the costs structured for hiring a resource?
Costs are itemized and transparent.
Can we get a list of fixed charges ahead of time?
Yes, we can provide a quotation that includes all the components of the cost.
How do we handle the cost of additional equipment or software needed by the resource?
The client pays the cost with no markup.
Hiring and Training Process
How does the hiring process work?
RemotPro hunts talent as per the client’s requirements, conducts interviews, and shortlists candidates. We then send the profiles to the client for review.
What kind of support does RemotPro provide in terms of training?
We organize Learning & Development programs in collaboration with our clients, making them repeatable to streamline future hiring processes. Additionally, we provide IT support for the resources hired by our clients.
How long does it typically take to find suitable candidates?
Due to our fast and extensive pool of resources, which we continuously search and assess daily, identifying a suitable candidate within just a few days is possible.
Resource Management
How hours will my RemotPro employees work?
Your remotPro resource will work the hours you stipulate, ensuring the success of your business.
How do you handle situations where the employee is unresponsive or absent?
RemotPro will be the point of contact to update the client regarding the employee’s status. We ensure continuous communication and address any attendance issues promptly.